Yes we only sell 100% Kiln Dried Hardwood logs.

All of our hardwood logs have been dried in sustainable biomass-fuelled kilns to 100% guarantee a moisture content of less than 20%. 

Our logs are all cut to an average length of 25cm (10 inch) in length. In some cases you may find shorter or longer log lengths in the bag which is an inevitable part the cutting process. Our logs will fit almost all stoves. Unfortunately we are unable to cut logs to specific measurements for customers.

Bag and nets sizes are listed when you click on each product on our website. Nets - 20cm x 30cm x 50cm. Volume = 0.03 cubic meters (30 litres)

Bulk Bags - 80cm x 80cm x 80cm. Volume = 0.512 cubic meters (512 litres)

Seasoned logs have been cut, split and left to dry naturally. This is a much longer process, taking anywhere from a few months to a few years to thoroughly dry out, depending on the species and size of the log. During this time, the moisture content in the wood decreases naturally, making it suitable for burning.

Our kiln dried logs have been dried in sustainable biomass-fuelled kilns to 100% guarantee a moisture content of less than 20%. After being cut and split, the logs are placed in large chambers called kilns, where they are exposed to heated air circulation, this extracts the moisture in just a few days.

In terms of their suitability for burning, both seasoned (only if properly done) and kiln dried logs offer excellent performance. However, the key distinction lies in the quality. The kiln drying process is very thorough and ensures optimal moisture content all the time.

If you have the space, the ideal place to store your kiln dried logs, to keep them at their best for longer, is in a log store. Your logs should be stored off the ground, in a well-ventilated area and covered. We sell a range of beautiful bespoke wood stores that keep your logs stored in the perfect environment. Your log store should be strategically located with access to sunlight, good airflow and easy access for delivery vehicles.

Unfortunately we are unable to stack your logs on delivery during the winter.

Please subscribe to our emailing list as we do offer summer log stacking to our customers in the quieter summer months.

Our free delivery area map & postcodes are shown on our delivery pages.

£40 minimum spend for FREE delivery within our 2 delivery areas. Main depot near Sevenoaks, Kent and second depot near Hertford, Hertfordshire.

If your postcode is not shown, unfortunately we do not deliver to that area.

You can make a note in the delivery instructions section when ordering online if you wish to ask us to deliver on a specific day.

We will try our very best to accommodate this for you, however this is not always possible as we group our deliveries together to certain areas, to reduce our delivery milage and carbon foot print.

Please note, you do not have to be home for us to deliver your firewood.

Unfortunately we are unable to guarantee next day delivery. Some deliveries may arrive sooner than the listed delivery lead times for your area.

Please be prepared and order your firewood when you are getting low, before you run out.

Yes, you can make a note in the delivery instructions section when ordering online.

If you forget to leave your instructions when ordering, please give us a call and we can manually update your order for the delivery driver.

No, we do not offer a collection service, we are a delivery only company.

Please be prepared and order your firewood when you are getting low and before you run out.

1. You will receive an email confirmation of your order.
2. Once we have planned our delivery routes, you will receive a “Ready for Delivery” email 24-48 hours before delivery day. This will give you your delivery day and estimated time of arrival.
3. When the van leaves the depot for its delivery round, you will receive an “Order is on the way” email, giving you a delivery window +/- 30 minutes from ETA (1 hour window) 
4. You will receive an “Order is # stops away” email, when we are getting closer.
5. And finally, once we have delivered your firewood, you will receive an “Order has been delivered” email.

All orders will be delivered on long wheelbase vans, pictured on the delivery page. We will endeavour to offload the firewood as close as access allows to where you would like it placed.

Bulk Bags can be moved on flat surfaces using our a wheeled trolley but not on gravel. Due to the bulk bags weighing approx. 200kg they can not be lifted up and down stairs.

For limited access we suggest ordering log nets as these can easily be carried through side gates, up & down stairs etc.

You can cancel any order for any reason providing it hasn't yet been dispatched, once it has been dispatched we are unable to cancel.

For us to be able to arrange a full refund and ensure your order does not go out for delivery, please contact us immediately on 07849 096 411 or email info@sevenoaksfirewood.co.uk

If there is something wrong with your order you must contact us immediately upon receipt and we will be happy to work with you to resolve it.

If you need to swap an item or need us to collect faulty products we will do this at no extra cost.

Please contact us immediately on 07849 096 411 or email info@sevenoaksfirewood.co.uk

All orders should be placed online via this website, paying by credit card, debit card, apple pay etc.

Unfortunately we will not accept cash, cheque or payment over the phone.

If you are buying products such as firewood, coal, firelighters etc the VAT rate is 5%.

If you are buying a log store the VAT rate is 20%.

We have over 320 genuine five star Google reviews left by our amazing customers.

These can be seen on the home page of this website.